WEBSITE TERMS AND CONDITIONS for www.pebblesphotography.co.uk
These terms and conditions govern your use of our website. Please read the terms in full before you use this Website. If you do not accept these terms, please do not use this Website. Using the Website implies that you accept these terms. We do occasionally update these terms so please refer back to them in the future.
1. SITE ACCESS
1.1 You will be able to access the majority of this Website without having to register any details with us. (However, particular areas of this Website will only be accessible only if you have registered.)
2. USE OF WEBSITE
2.1 You are permitted to use our website for your own purposes provided that you do not print and download material or modify any content without our consent. Material on this website must not be republished online or offline without our permission.
2.2 The entire content of the website, including copyright, trademarks and other intellectual property rights it contains, including the use of the name 'Pebbles' is the sole property of Pebbles Photography and Stephen Clark. Stephen Clark / Pebbles Photography is the registered proprietor of the UK trademark 'PEBBLES' number 2502618. You may not store, print or display the content supplied. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.
2.3 To be eligible to order products from this website and lawfully enter into contracts under United Kingdom Law you must:
(a) Register using your real name and email address, invoice & delivery address and payment information
(b) Be over 18 years of age
(c) Possess a valid credit or debit card PAYMENTS
All prices are correct at the time of entering them into our database. The total cost of your order is the price of the products ordered plus any delivery charges stated on our website
For all orders received for delivery beyond the boundaries of the European Union: any applicable duties for the import of products into chosen countries from the UK are the responsibility of you; the ordering customer.
Payments can be made by any of the methods shown in the Checkout/Payment section of this website.
a) Secure on-line payment: Payment can be made using PayPal credit card, debit card or banking facilities.
b) Payment by cheque: Print out the order form and send it with your cheque to:
Pebbles Photography - Driftwood -Cross Lane - Brancaster - Kings Lynn - Norfolk - PE31 8A
By placing an order you confirm that the credit or debit card being used is your own, or is being used with the full authorisation of the card holder.
You confirm that the credit or debit card being used is yours. All credit and debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of the card refuses to authorise payment to us, we will not be able to process your order, or be held liable for any delay or non delivery of the product(s) as a result.
We use a courier to deliver all framed and large mounted photographs, they are collected from us and delivered to you the next day. A signature will be required as proof of delivery.
Tubed and small mounted images, greetings cards and calendars are sent by Royal Mail.
Our normal delivery time is 7 working days but please allow up to 21 days. We will inform you if for any reason this will not be possible. Should you need your order by a specific date please do contact us and we will do our very best to oblige.
Delivery charges start at £1.00 for greeting cards up to a maximum of £15.00 for large framed photographs. Any postage and packaging charges are clearly shown at checkout prior to making your payment. At this point you will be given the option to collect your purchase from us in Brancaster and therefore incur no postage costs.
As overseas delivery requirements and costs vary for different countries please contact us to confirm both delivery procedure and charges.
If for any reason you are not completely satisfied with your purchase please notify us within 24hrs.
5. RETURNS POLICY
We aim to provide you with the highest quality product, however if you are not completely satisfied with your purchase, you may return your item for a replacement or complete refund within 7 days from the date of delivery.
To return your items please email [email protected] within 24hs of your delivery stating your order number and your reason for the return. We will process the replacement or refund within 14 days of receiving your return.
If you are returning the item because or an error on our part or because it is defective we will be happy to arrange for the item to be collected and delivered back to us for inspection. If however you want to return an item which is not defective or exchange if for another item you will be responsible for those charges and any other services provided to you in connection with your purchase. Our charges for a collection of a non defective item are £15.00; we will contact you to arrange for the collection of this fee prior to the pre arranged pick up date.
Should you wish to make your own arrangements to ship the item back to us we strongly recommend that use a recorded delivery service as we cannot be responsible for lost or damaged items on the way back to us.
To return an item please enclose a written reason for the return, wrap the package securely and send it to:
Pebbles Photography, Driftwood, Cross Lane. Brancaster, Kings Lynn, Norfolk, PE31 8AE
We will notify you via email once we have received and processed the returned item.
This returns policy does not affect your statutory rights
By booking a Pebbles Photography Tuition, you are entering into an agreement as follows:
6.1 For All Tuition
I understand that the place(s) I reserve will be held for 7 days. If Pebbles Photography have not received my payment in full within that time, my reservation may be cancelled.
Where possible I will be contacted within 48hrs of my payment being received, to discuss the availability of my preferred date for my tuition. I note it may not always be possible to accommodate my first choice.
If I cancel my booking(s) - I understand that I may transfer my booking to other available date. No refunds will be given.
I understand that during my tuition with Pebbles Photography I may visit a variety of outdoor and indoor locations. I understand that during the full duration of the tuition and when I am visiting, or travelling to or from these locations, I do so entirely at my own personal risk and take full responsibility for my actions.
I have read and understood Pebbles Photography's advice below on Insurance, Trip Cancellation, Insurance and Bookings for Under 16's.
If I book an open-dated one-to-one tuition, or receive an open-dated gift card I understand that the tuition must have taken place within 12 months of the date of booking.
I acknowledge that if I prefer Pebbles Photography not to use any images of me taken during my tuition, I must inform my tutor on the day.
6.2 Our Obligations
If, due to unforeseen circumstances, Pebbles Photography is forced to cancel my tuition they will offer me the choice of another available future date, or a full refund.
It is advisable that you have adequate insurance for your own photographic equipment. During your tuition your equipment may be subject to the elements or accidental damage. We are not responsible for any damage incurred to your photographic equipment or belongings whilst participating on one of our tuitions.
Trip Cancellation Insurance
If you are travelling to the area especially for a workshop, we strongly recommend that you purchase trip cancellation insurance. We are not able to vary from our stated refund policy regardless of your situation.
Bookings for Under 16's
Please note that under 16's must be accompanied by an adult throughout the Tuition.
(c) Your Privacy
7. REFUSAL OF TRANSACTION
We reserve the right to remove any product(s) from this site at any time. We may refuse to process any transaction for any reason or refuse service to you at our sole discretion.
8. SITE UPTIME
8.1 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.
8.2 This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.
9. VISITOR CONDUCT
9.2 When using this website you shall not post or send from this Website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
9.3 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 7.2.
10. LINKS TO AND FROM OTHER WEBSITES
10.1 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content. We do not endorse the third party websites or make representations about them or any material contained in them. If you choose to access a third party website linked to from this Website, it is at your own risk.
10.2 If you would like to link to this Website, you may only do so having obtained permission from Pebbles Photography and on the basis that you link to, but do not replicate, any page on this Website, and subject to the following conditions:
(a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;
(b) you do not misrepresent your relationship with us or present any false information about us;
(c) you do not link from a website that is not owned by you; and
(d) your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.
10.3 If you choose to link to our website in breach of Paragraph 8.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.
11.1 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.
11.2 The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.
12. EXCLUSION OF LIABILITY
12.1 Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this Website.
12.2 Nothing in these Terms shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the law of the United Kingdom.
13. GOVERNING JURISDICTION
This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.
14. OUR DETAILS
Our business's name is: Pebbles Photography
Our business address is: Driftwood, Cross Lane, Brancaster, Kings Lynn, Norfolk, PE31 8AE, England
Our Telephone number is: +44 (0) 1485 210 810